Tree Ninja AI
Effective Date: June 3rd, 2026
IMPORTANT: By accessing or using the Tree Ninja AI platform, you agree to be legally bound by this Agreement. If you do not agree, do not access or use the Platform.
Summary: This Agreement governs your use of Tree Ninja AI, an AI-powered platform for automating business processes in industries such as insurance, contracting, logistics, and more. It protects our intellectual property, requires you to keep our proprietary information confidential, prohibits competitor access, restricts solicitation of our employees, and includes dispute resolution procedures. Disputes are governed by the laws of the State of Wyoming, USA (for U.S. customers) or the Republic of Panama (for customers outside the U.S.), with negotiation and arbitration options, and our liability is limited. Your data is handled per our Privacy Policy.
1.1 Parties: This Terms of Service and Non-Disclosure Agreement ("Agreement") is between you ("User"), any person or entity using the Tree Ninja AI platform, and your applicable contracting entity (the "Company"): for U.S. Users, MY BUSINESS EASY LLC (Wyoming), the platform's reseller and merchant of record; for non-U.S. Users, Offshore Ninja SBPO, S.A. (Panama), which operates the platform. "Company" means whichever entity applies under Section 12.1, and under Section 15 for the iOS App.
1.2 Scope: This Agreement governs your use of the Tree Ninja AI platform ("Platform"), a SaaS solution providing AI-driven automation for industries such as insurance, contracting, logistics, emergency services, and more. The Company will use commercially reasonable efforts to provide the Platform, subject to any applicable SLA at www.treeninja.ai, and may modify or discontinue any part of it at its discretion.
1.3 Acceptance: You must affirmatively accept this Agreement during account creation or first login to access the Platform.
1.4 User Representations: You represent and warrant that you have legal authority to enter this Agreement and, if acting for an entity, to bind it; your use complies with all applicable laws; you are not a direct competitor of the Company in AI-driven business process automation, field service management software, or related industries, and are not accessing the Platform for the benefit of any competing business; and all registration information is accurate, complete, and truthful.
2.1 Ownership: The Tree Ninja AI platform, including all software, models, designs, content, and associated intellectual property rights, is owned by Offshore Ninja SBPO, S.A. and its licensors. MY BUSINESS EASY LLC is an authorized reseller and merchant of record for the platform in the United States. Nothing in this Agreement transfers any ownership right to you.
2.2 License: You are granted a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to use the Platform solely for your internal business operations during the term of this Agreement. No ownership rights are transferred.
2.3 Patent Pending: Core AI algorithms and automation systems are protected under a pending U.S. patent application. Unauthorized reproduction, use, or adaptation may result in civil liability under applicable IP laws.
2.4 Restrictions: You may not:
Copy, modify, reverse engineer, decompile, disassemble, or attempt to derive source code, algorithms, or methodologies from the Platform; Create derivative works or use the Platform to develop competing products; Remove or alter any proprietary notices (e.g., copyright, trademark); Benchmark, analyze, or study Platform performance or functionality for competitive purposes; Use screen capture, recording, monitoring, or automated extraction to document or replicate Platform functionality; Access the Platform through false pretenses, unauthorized means, or falsified business information.
3.1 Definition: "Confidential Information" includes non-public aspects of the Platform, such as AI algorithms, source code, system architecture, integration logic, user interface designs, workflows, business plans, customer data, financial information, marketing strategies, and proprietary methodologies, whether marked confidential or reasonably understood to be proprietary.
3.2 Obligations: You agree to:
3.3 Exceptions: Confidentiality obligations do not apply to information that:
3.4 Duration: Confidentiality obligations for trade secrets (e.g., AI algorithms, source code) are perpetual as long as the information remains confidential. Other Confidential Information remains protected for 5 years after your access ends.
4. COMPETITOR EXCLUSION
4.1 Prohibition: Direct competitors in the AI-driven business process automation, field service management software, insurance claims processing software, logistics optimization software, or substantially similar industries ("Competing Businesses") are strictly prohibited from accessing or using the Platform.
4.2 Definition of Competitor: A "Competitor" includes any business entity, individual, or representative thereof that:
4.3 Verification: The Company reserves the right to verify User identity, business information, and affiliations at any time. Users must cooperate with reasonable verification requests, including providing business documentation, proof of legitimate business operations, and clarification of intended use.
4.4 Violation: Accessing the Platform as a Competitor or under false pretenses constitutes:
The Company may immediately terminate access, pursue all available legal remedies including injunctive relief, and seek damages including but not limited to: subscription fees paid (as liquidated damages), costs of investigation, attorneys' fees, and any measurable competitive harm.
4.5 Good Faith Use: This clause does not prohibit Users who happen to offer any services in related industries from legitimate Platform use, provided they are not accessing the Platform primarily for competitive intelligence, benchmarking, or developing competing features.
5.1 Employee Non-Solicitation: During your Platform use and for 1 year after your access ends, you agree not to, directly or indirectly, solicit, induce, recruit, or attempt to induce any employee, contractor, or consultant of the Company to terminate their relationship with the Company or to accept employment or engagement with you or any third party.
5.2 Purpose: This clause protects the Company's legitimate business interests in its workforce relationships and investments in employee training and development.
5.3 Exception: This does not prohibit general job postings or advertising available to the public, provided they are not specifically targeted at Company employees.
6.1 Authorized Use: You may use the Platform solely for your internal business operations in accordance with this Agreement.
6.2 Prohibited Actions: You may not:
6.3 Termination:
7.1 Privacy Policy: Your personal data and customer data input into the Platform are handled in accordance with our Privacy Policy, available at www.treeninja.ai The Policy details how we collect, use, store, and protect data in compliance with applicable laws, including the California Consumer Privacy Act (CCPA) and other relevant regulations.
7.2 User Data: You retain ownership of data you input into the Platform ("User Data"). The Company may process User Data as necessary to provide the Platform and improve its services, as outlined in the Privacy Policy. Upon termination, the Company will delete or return User Data within 30 days, unless required to retain it by law. The Company may use anonymized, aggregated data for analytics and Platform enhancement.
8.1 User Obligation: You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, and agents from any claims, liabilities, damages, and expenses (including reasonable attorneys' fees) arising from:
This indemnification does not cover claims arising solely from the Company's gross negligence, willful misconduct, or defects in the Platform itself.
9.1 Disclaimer: The Platform is provided "as is" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement, except as specifically provided in any applicable SLA.
9.2 Liability Cap: The Company's total liability for any claims arising from this Agreement or Platform use will not exceed the greater of: (a) fees paid by you in the 12 months preceding the claim, or (b) $2,500 USD.
9.3 Exclusion of Damages: The Company is not liable for indirect, incidental, consequential, special, or punitive damages (including lost profits, data loss, business interruption, or loss of goodwill), even if advised of their possibility, except in cases of gross negligence or willful misconduct.
9.4 Carve-Out: The liability limitations in this Section 9 do not apply to: (a) your obligations under Sections 2, 3, 4, and 8 (intellectual property, confidentiality, competitor exclusion, and indemnification), or (b) damages arising from your unauthorized access as a Competitor.
10.1 Exemption: Neither party is liable for delays or failures to perform due to events beyond their reasonable control, including natural disasters, wars, government actions, pandemics, cyberattacks, internet failures, or utility disruptions ("Force Majeure").
10.2 Notice and Termination: The affected party must notify the other promptly and resume performance when possible. If a Force Majeure event prevents Platform access for more than 30 consecutive days, either party may terminate this Agreement upon written notice.
11.1 Term: This Agreement begins when you first access the Platform and continues until terminated by either party per Section 6.3.
11.2 Survival: The following sections survive termination indefinitely or for the periods specified:
12. GOVERNING LAW AND DISPUTE RESOLUTION
12.1 Governing Law and Contracting Party: Governing law and your contracting party depend on your location. (a) In the United States: your contracting party is MY BUSINESS EASY LLC and this Agreement is governed by the laws of Wyoming, USA, and applicable U.S. federal law. (b) Outside the United States: your contracting party is Offshore Ninja SBPO, S.A. and this Agreement is governed by the laws of Panama. In each case conflict-of-law rules and the U.N. CISG do not apply; where a chosen law conflicts with mandatory local law, that local law governs to the extent required.
12.2 Informal Resolution: Before any formal dispute, the parties will negotiate in good faith for 30 days after written notice describing the dispute and proposed resolution.
12.3 Arbitration: If negotiation fails, disputes are resolved by binding arbitration. For U.S. Users, by the American Arbitration Association's Commercial Rules, seated in Wyoming or remotely. For non-U.S. Users, under ICC rules, seated by region: Panama City (Latin America/Caribbean); New York (North America outside the U.S.); London (Europe/Middle East/Africa); Singapore (Asia/Oceania); or another neutral location. You consent to arbitration and waive venue/jurisdiction objections; awards are final, binding, and enforceable in any competent court.
12.4 Court Jurisdiction: If arbitration is not pursued, disputes are resolved in the courts of the Section 12.3 location for your region (for U.S. Users, the courts in Wyoming). The Company (your contracting party under 12.1) may also sue in your jurisdiction for intellectual property infringement, breach of Sections 2-4, or injunctive relief.
12.5 Injunctive Relief: Notwithstanding arbitration, either party may seek immediate injunctive or equitable relief in any competent court against unauthorized use of Intellectual Property, disclosure of Confidential Information, or competitor access violations.
12.6 Service of Process: You agree to accept service of legal process by email to your registered address or as otherwise permitted by law.
13.1 Severability: If any provision of this Agreement is held invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision will be modified and interpreted to accomplish the objectives of the original provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.
13.2 Waiver: Failure by either party to enforce any provision of this Agreement does not constitute a waiver of that provision or any other rights under this Agreement. Any waiver must be in writing and signed by an authorized representative.
14. ENTIRE AGREEMENT
14.1 Scope: This Agreement, together with the Privacy Policy and any applicable SLA, constitutes the entire agreement between you and the Company regarding Platform use, superseding all prior or contemporaneous agreements, communications, or understandings, whether written or oral.
14.2 Amendments: This Agreement may only be modified by a written amendment signed by an authorized Company representative, or by the Company posting a revised version on the Platform with notice to Users. Continued use of the Platform after notice of changes constitutes acceptance of the modified terms.
14.3 Assignment: You may not assign or transfer this Agreement without the Company's prior written consent. The Company may assign this Agreement to any affiliate, successor, or acquirer without your consent.
15. Apple App Store (iOS). These terms apply to the iOS app obtained from the App Store ("App") and control over any conflicting term for the App. (1) This Agreement is between you and MY BUSINESS EASY LLC only, not Apple Inc.; Apple is not responsible for the App or its content. (2) Your license is limited to use on Apple-branded devices you own or control, under the Apple Media Services Usage Rules. (3) Apple has no obligation to provide maintenance or support. (4) The App is provided "as is"; if it fails to conform to any applicable warranty you may notify Apple, and Apple will refund the App's purchase price (if any); otherwise MY BUSINESS EASY LLC is solely responsible for any warranty and for addressing any product-liability, legal/regulatory-conformance, intellectual-property-infringement, and consumer-protection or privacy claims relating to the App. (5) You represent that you are not located in a U.S.-embargoed country and are not on any U.S. prohibited-party list. (6) Apple and its subsidiaries are third-party beneficiaries of this Agreement and may enforce it against you. App questions: legal@treeninja.ai.
16. FEES, BILLING, AND SUBSCRIPTIONS
(a) Seller of record. Tree Ninja AI is sold by subscription; for U.S. customers it is sold and billed by MY BUSINESS EASY LLC, the authorized reseller and merchant of record for the platform (operated by Offshore Ninja SBPO, S.A.). Pricing is shown at purchase.
(b) Auto-renewal. Unless stated otherwise, subscriptions renew automatically each cycle (monthly or annually) at the then-current rate until cancelled, and you authorize our processors (Stripe and/or Square) to charge your payment method.
(c) Cancellation and refunds. You may cancel anytime via your web billing portal or support@treeninja.ai, effective at the end of the current cycle. Except where required by law, fees are non-refundable, not prorated, and exclusive of taxes (other than taxes on our net income).
(d) Where you purchase. Subscriptions are billed on the web by MY BUSINESS EASY LLC via Stripe; the iOS app does not sell subscriptions and only links to the web portal. Payments from your own customers (e.g., homeowners) are processed via Stripe/Square, separate from your subscription.
(e) Fee changes. We may change fees on prospective renewal with 30 days' notice.
BY CLICKING "ACCEPT" DURING ONBOARDING, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS AGREEMENT, INCLUDING THE REPRESENTATIONS IN SECTION 1.4, THE COMPETITOR EXCLUSION IN SECTION 4, AND ALL OTHER TERMS HEREIN. YOU FURTHER ACKNOWLEDGE THAT YOU HAVE REVIEWED THE PRIVACY POLICY AND ANY APPLICABLE SLA.